Privacy policy
Last Updated: June 2026
Gemtick is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and how we keep it safe. By using our website at https://gemtick.com/, you agree to the practices described in this policy.
Information We Collect
When you browse or make a purchase on our website, we may collect the following:
- Name, email address, phone number, and billing and shipping address
- Payment information (processed securely through our payment providers; we do not store card details)
- Order history and transaction details
- Device and browser information, including IP address, for security and analytics
- Communication records if you contact us for support
How We Use Your Information
We use your personal information only for the following purposes:
- To process and fulfill your orders
- To communicate with you about your purchase, including shipping and support updates
- To send relevant promotional communications, only if you have opted in
- To improve our website and customer experience
- To comply with legal obligations
How We Share Your Information
We do not sell, rent, or trade your personal information to any third party. We may share your data only with:
- Shipping carriers and logistics partners to fulfill your order
- Payment processors to complete your transaction securely
- Service providers who help us operate our website and business, bound by confidentiality agreements
- Law enforcement or regulatory bodies when required by law
Cookies
Our website uses cookies to improve your browsing experience, remember your preferences, and analyze traffic. You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of the website.
Data Security
We take the security of your data seriously. Our website uses SSL encryption across all pages, including checkout. Payment data is processed through secure, PCI-compliant payment providers. We do not store sensitive payment information on our servers.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. You may request deletion of your personal data at any time by contacting us at sales@gemtick.com.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to any inaccurate data
- Request deletion of your personal data
- Opt out of marketing communications at any time
To exercise any of these rights, please contact us at sales@gemtick.com.
California Privacy Rights (CCPA/ CPRA)
If you are a California resident, you have the right to know what personal information we collect, to request its deletion or correction, to opt out of the sale or sharing of your personal information, and not to be discriminated against for exercising these rights. We do not sell your personal information. Where we share information with advertising partners through cookies or tracking technologies for cross-context behavioral advertising, you may opt out using the 'Do Not Sell or Share My Personal Information' link in our website footer. To exercise any of these rights, contact us at sales@gemtick.com.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies before sharing any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
Need Help?
We are happy to help with any questions regarding your privacy or personal data.
Gemtick LLC
Email: sales@gemtick.com
Phone: +1 213-791-2002
Address: 550 S Hill St #1487, Los Angeles, CA 90013, United States
Support Hours: Monday–Friday, 10 AM–6 PM (PST)