Terms of service
Last Updated: June 2026
These Terms of Service govern your use of the Gemtick website at gemtick.com and apply to all purchases, interactions, and communications made through our platform.
By accessing our website or placing an order, you agree to these terms in full. Please read them carefully before proceeding.
Use of Website
You must be at least 18 years of age to purchase from gemtick.com. By using this website, you confirm that you are of legal age and that all information you provide is accurate and complete.
You agree not to misuse this website in any way, including but not limited to attempting to access unauthorized areas, introducing harmful software, or engaging in fraudulent activity.
Product Information
We make every effort to ensure that product descriptions, images, and pricing displayed on our website are accurate and up to date. However, we do not warrant that all content is error-free. In the event of a pricing or description error, we reserve the right to cancel or adjust the affected order and will notify you immediately.
Pricing and Payment
All prices displayed on gemtick.com are listed in US Dollars (USD) and exclude applicable sales tax. Any sales tax required by law is calculated based on your shipping destination and shown at checkout before you complete your purchase. Payment must be completed in full before an order is processed and shipped.
We accept major credit and debit cards through our secure checkout. Bank wire transfer is also available for high-value orders.
A processing fee applies to credit card transactions and is displayed at checkout before you confirm your order. This fee is capped in accordance with card network regulations (for example, Visa at 3%).
Order Acceptance
Placing an order on our website constitutes an offer to purchase. We reserve the right to refuse or cancel any order at our discretion, including cases involving suspected fraud, pricing errors, or product unavailability. You will be notified and fully refunded if your order is cancelled by us.
Shipping and Delivery
Shipping is governed by our Shipping Policy, which forms part of these Terms of Service. Please refer to our Shipping Policy for full details on processing times, delivery timelines, and restrictions.
Returns and Refunds
Returns and refunds are governed by our Return and Refund Policy, which forms part of these Terms of Service. Please refer to that policy for eligibility requirements, timelines, and the return process.
Intellectual Property
All content on this website, including text, images, logos, and design, is the property of Gemtick and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from this website without our express written permission.
Limitation of Liability
To the fullest extent permitted by law, Gemtick shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability in connection with any order shall not exceed the value of that order.
Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the State of California, United States. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts located in Los Angeles, California.
Changes to These Terms
We reserve the right to update these Terms of Service at any time. Changes will be effective immediately upon posting on this page. Continued use of our website following any changes constitutes your acceptance of the updated terms.
Need Help?
We are happy to help with any questions regarding our terms or policies.
Gemtick LLC
Email: sales@gemtick.com
Phone: +1 213-791-2002
Address: 550 S Hill St #1487, Los Angeles, CA 90013, United States
Support Hours: Monday–Friday, 10 AM–6 PM (PST)